Resume
Work Experience
2023 Oct - 2024 April
Teaching Assistant
Jesuit Social Service
I volunteered as a teaching assistant for Be Connected at Jesuit Social Services. This program helps people improve job-related skills. I support the instructor in teaching digital literacy.
2022 October - 2023 April
Information Technology Officer
New Myanmar Foundation - Thai
Provided daily cybersecurity and technical support to employees, troubleshooting hardware, software, and network security issues, ensuring secure system operations. Installed, configured, and maintained security patches and updates for software applications, ensuring compliance with licensing and cybersecurity best practices.
Implemented and managed data backup and recovery solutions to mitigate the risk of data breaches and loss. Conducted cybersecurity awareness training for employees, educating them on secure system usage, phishing prevention, and data protection strategies.
Maintained comprehensive security documentation, including system configurations, incident reports, and vulnerability assessments for management review. Led bi-monthly digital security training sessions for the New Myanmar Foundation, training 25+ community leaders and activists per session on cybersecurity, secure communication, and digital literacy best practices.
Designed and delivered cybersecurity education programs for democratic activists, NGOs, and community organisations, enhancing their ability to operate securely in high-risk environments.
2019 May - 2020 October
Director of Business Development
Green Hackers Institute - Myanmar
As a founding member and business development executive, I am responsible for the growth of our business. I also have the responsibility of engaging with professionals in the education sector. The Green Hackers Institute started to help bridge the gap between undergraduate students and technological and computer universities in Myanmar with the funds of the sole donor. We helped over 500 students to achieve their goals. Unfortunately, in the COVID pandemic and coup that happened in 2021, we decided to stop.
2012 August - 2017 July
Information Technology Manager
The Floral Breeze Hotels Group - Myanmar
Manage and oversee the IT infrastructure and systems of offices in Yangon, Bagan, Meik Htilar, and Kanpetlet.
Collaborate closely with the managing director and department heads to develop effective IT strategies that align with organisational goals and enhance operational efficiency.
Design and implement robust IT solutions, fostering strategic relationships with vendors, service providers, and stakeholders to ensure reliable and secure technology systems.
Monitor industry trends, identify emerging technologies, and analyse competitor IT capabilities to keep the organisation competitive and secure. Develop strategic IT roadmaps based on evolving technological advancements.
2008 March - 2011 April
System Administrator
Smart Net Internet Cafe - Myanmar
Provide technical support and guidance to customers using cyber café facilities, addressing inquiries related to computer usage, software applications, and internet connectivitiy.
Perform regular maintenance checks on computers, peripherals, and networking devices, ensuring they are in optimal working condition. Tourbleshoot and repair hardware issues promptly.
Keep track of hardware and software inventory, making procurement recommendations for replacements or upgrades when necessary.
2004 June - 2008 July
System Administrator
Grand Wynn Enterprises - Myanmar
Perform regular checks, maintenance, and repairs on factory computers, machinery interfaces and other technical equipment. Install, configure, and update sofware applications critical to factory operations.
Maintain an inventory of IT-related equipment, including computers, printers, barcode scanners, and other speciallized machinery interfaces. Coordinate repairs, replacements, and upgrade as necessary.
Manage and maintain the factory’s local area network (LAN), ensuring connectivity across production machinery, inventory systems, and security protocols.
2001 December - 2004 May
Helpdesk & Service Technician
KMD Group of Companies - Myanmar
Perform regular checks, maintenance, and repairs on factory computers, machinery interfaces and other technical equipment. Install, configure, and update sofware applications critical to factory operations.
Maintain an inventory of IT-related equipment, including computers, printers, barcode scanners, and other speciallized machinery interfaces. Coordinate repairs, replacements, and upgrade as necessary.
Manage and maintain the factory’s local area network (LAN), ensuring connectivity across production machinery, inventory systems, and security protocols.
Certification
2011
2007
CCNA (Routing & Switching)
MCSA - Security
Education
2024--2025
Diploma of Cyber Security
RMIT University - Melbourne, AU
Completed a comprehensive program focused on the core principles and practices of cybersecurity. Developed expertise in:
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Network security and threat analysis
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Cyber risk management and compliance
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Incident response and digital forensics
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Ethical hacking and penetration testing
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Secure coding and encryption techniques
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Security frameworks (ISO 27001, NIST)
Gained hands-on experience through real-world projects and simulations, enhancing problem-solving and critical thinking skills in identifying and mitigating security vlunerabilities.
2023 - 2025
Certificate IV in Cybersecurity
Victoria University - Melbourne, AU
Completed a comprehensive course focused on foundational and advanced cyber security skills, including:
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Network security – Configuring and securing networks to protect against vulnerabilities.
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Threat detection and response – Identifying and mitigating cyber threats and incidents.
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Cyber security tools – Hands-on experience with industry-standard tools for penetration testing, threat analysis, and security monitoring.
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Risk management – Assessing and managing security risks to protect organizational data and infrastructure.
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Compliance and governance – Understanding legal and ethical frameworks in cyber security.
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Incident response – Developing strategies for responding to and recovering from security breaches.
Gained practical experience through simulated cyber attack scenarios and real-world problem-solving.
2002 - 2005
Bachelor of Physics
Yangon University -Yangon, Myanmar
I studied for a Bachelor of Physics at Yangon University, Myanmar, from 2002 to 2005. But honestly, I don’t really remember much about physics — it’s been so long that I’m starting to wonder if I studied it in a parallel universe.
I do remember the big names, though — legends like Einstein, Paul Dirac, Erwin Schrödinger, and Niels Bohr. At least their names stuck, even if the equations didn’t! 😄
Skills & Expertise
Cybersecurity
Network security, threat detection, and incident response.
System Administration
Managing Windows and Linux servers, virtualization (VMware, Hyper-V), and cloud infrastructure (AWS, Azure)
Network Administration
Configuring, monitoring, and maintaining LAN/WAN, firewalls, and VPNs
Security & Compliance
Implementing security policies, managing firewalls, and ensuring data protection.
Troubleshooting & Support
Diagnosing network and system issues to minimize downtime.
Documentation & Reporting
Creating technical documentation and performance reports.